Understand billing, usage, payments, and invoices

Review Plans, Payment & Billing, Billing History, and the impact of subscription changes.

The Billing area separates subscription information from payment details and historical invoices. Prices, limits, and renewal terms are account-specific; use the values shown in your workspace as the authority.

Why Billing is missing

Administration → Billing appears only when the role has all four navigation permissions: read billing, read billing_history, read my_subscriptions, and read payment_methods. Having only one of these permissions is not enough to display the navigation item.

Choose the right billing task

If you need to…OpenGuide
Confirm the current plan or Asset usagePlansView your plan and usage
Review billing contact details or a masked payment methodPayment & BillingManage payment methods
Find a prior charge or open an invoiceBilling HistoryView billing history and invoices

Before making a billing change

A plan, subscription, or payment-method action can affect charges, renewal, limits, and access. Obtain approval from your billing owner before changing anything.

Read the product's final confirmation before submitting the change. If the result is uncertain, contact Support with the timestamp and confirmation instead of repeating the action.

Never send passwords, credentials, access tokens, full payment details, or unredacted invoices to Support.


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