Add or import Assets

Choose the workflow that matches the number of Assets and the source of truth. Both paths require create assets.

Goal	Use	Important checkpoint
Create one record and enter its details now	Add an Asset	Verify the exact name, Asset Type, and initial status after refresh.
Create many records from one Asset Type	Bulk upload Assets	Resolve missing or unknown columns, then reconcile every result state.
Review found records before maintaining them	Review Discovery and move Assets to Inventory	Search Inventory for a duplicate before promotion.
Bring records from a supported external source	Add an Integration	Verify connection status, then find imported records by stable identity.

Use manual creation for a small number of records or a one-off correction. Use bulk upload when a current template represents one Asset per row. Use an Integration when an external system remains the source of inventory data.

Regardless of path, search first. A matching display name is not enough to prove two records are different; compare Asset Type, source, and stable identifiers.

Learn and continue

Learn: Understand Asset Types and Service Catalogs
In WanAware: Open /assets/inventory, then select + Add Asset.

Next steps

Get help

Email [email protected] and include:

Company, affected user, page URL, import timestamp, and time zone
Asset Type, row number, or Asset ID
Reproduction steps and the exact validation text

Never attach credentials, tokens, secrets, or customer-sensitive data.